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This forum is for Ochanoko users to exchange opinions and information.
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Open/Close Notes regarding the use of this forum
In Ochanoko forum, it is prohibited to submit as the following.
In addition, there is a possibility to delete the comments without notice when Ochanoko company make a judgement on the comment is an impertinent.
  • vulgarity, hate speech, disruptive or hostile comments, interpersonal disputes, threats of violence,
  • a specific individual's privacy (contact info, email address, etc.),
  • advertising a product, service, blogs or other websites.
Ochanoko-net is not responsible for any damages or personal issues resulting from this BBS.
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Close Responsive (and mobile-only) HTML5 templates released Contributor: Ochanoko / Date: 25 May 2017 / Time: 11:47 (JST/UTC+9) / Post #418 URL

We’re happy to announce the release of new responsive design templates for your Ochanoko store! When a responsive template is selected, PC and mobile sites are merged, and your store display will be automatically adjusted based on platform and screen size. Our selection of responsive templates can be viewed at the following link:

https://www.ocnk.com/template/index.php

To get started with a responsive template, navigate in your Shop Manager to [Design] → [Design templates], select HTML5, and then select from the list of responsive templates. Please note that responsive templates are unavailable under legacy PC-only or mobile-only contracts.

We have also added a selection of mobile-only HTML5 templates, with a migration mode setting to make it easier to change your mobile site from XHTML to HTML5. Our mobile HTML5 templates can be viewed at the following link:

https://www.ocnk.com/template/index.php?screen=phone-html5

To learn more about migration mode, see the following FAQ article:

https://ec10.ocnk.com/admin/res_e/new/html/touch_migration_mode.html

Close Updated Terms of Service Contributor: Ochanoko / Date: 01 May 2017 / Time: 14:21 (JST/UTC+9) / Post #417 URL

We’ve updated our Terms of Service. It’s been a while since our last update, and we decided it was important to make some changes to improve clarity and readability. These changes are effective as of today. Many of the changes we’ve made are very small, but some of the major changes we’ve made include:

Language: We know that understanding your rights is important to you, so we’ve completely rewritten the Terms of Service to be much more readable and remove unnecessary legalese.


eCommerce responsibilities: We’ve added some details about your responsibilities to your customers, including clarifying that you need to post a privacy policy on your store in accordance with legal regulations. If you do not currently have a privacy policy, we ask that you upload one to a custom page or the customizable box of your shop information page. We intend to add a customizable privacy policy box to the shop information page next week to make it as easy as possible to post a privacy policy on your store.

Account ownership: We’ve added information about what we can do in case ownership of your account is disputed, or if you ever lose access to your account.

We hope you’ll read through the new Terms of Service thoroughly and let us know if you have any questions or comments about the Terms or our changes to them.

Close Point approval has been improved! Contributor: Ochanoko / Date: 21 April 2017 / Time: 18:04 (JST/UTC+9) / Post #416 URL

When approval of purchase points is set to "Approve manually" at the Point system page, points can now be approved from the order list.

To approve purchase points from the order list, navigate to the order list at Orders→Manage Orders, and click the little P✓ icon in the Total Amount column for your desired order.

Close Inquiry form changes Contributor: Ochanoko / Date: 24 March 2017 / Time: 11:29 (JST/UTC+9) / Post #415 URL

We’ve changed the format of the inquiry form to match that of custom forms. As a result, we’ve changed some of the embedded tags used in autoreply emails as below:

{Content}: Message contents only
{Question}: Answers to additional questions

{Content}: All submitted information
{Question}: Removed

These changes will take effect on 24 April 2017. Please make sure to update your autoreply emails if you’re using these tags to ensure that the contents of your emails are as you desire.

We have also changed how submitted inquiries are displayed at [Orders]→[Inquiries], as well as relevant CSV fields.

Close Review points improvement Contributor: Ochanoko / Date: 28 February 2017 / Time: 15:22 (JST/UTC+9) / Post #414 URL

We’ve added the functionality to award different numbers of points based on review content. Previously, all types of reviews would receive the same points, but now reviews containing text, images, or videos can be awarded different numbers of points at your discretion.

Numbers of points awarded for reviews can be configured at [Operations]→[Review Settings].

Close SSL changes Contributor: Ochanoko / Date: 28 February 2017 / Time: 14:48 (JST/UTC+9) / Post #413 URL

We have made some changes, with the goal of increasing security, that expand our use of SSL encryption (https:// instead of http://).

SSL pages (registration, checkout, and so on) were previously hosted on ocnk pages rather than your private domain. SSL pages can now be used with private domains by enabling this setting in your Shop Manager at [Basic Settings]→[SSL private domain settings]. This change will be applied to all stores, regardless of settings, on March 14th.

All forum pages have been changed to SSL. We have disabled the display of the sidebar on forum pages, as non-SSL embedded images in the sidebar may not be displayed properly. The sidebar can be reenabled for the forum at [Design]→[SSL pages]. If enabling the sidebar, please ensure that all images it contains use URLs beginning in https://.

Lastly, the external cart can now be added to SSL-encrypted external pages. Existing external cart links are unaffected by this change, but new codes must be acquired in order to create new external cart links, on both SSL and non-SSL pages.
Maybe I'll go home in one hour and then I can make up the two hours I miss tomorrow, along with the three I missed last week.

Close Improved item names Contributor: Ochanoko / Date: 26 January 2017 / Time: 14:48 (JST/UTC+9) / Post #412 URL

We’ve added the functionality to include <br> and <span> tags in item names. The <br> tag adds a line break, and <span> tags can be used to change text formatting. Note that these tags will not appear or be applied inside the shopping cart.

Close New function: Payment method exclusion Contributor: Ochanoko / Date: 25 January 2017 / Time: 11:47 (JST/UTC+9) / Post #411 URL

We've added the function to disable certain payment methods on a per-item basis.
To use this function, navigate to the excluded payment methods of the item registration page.

Close New function: Custom form Contributor: Ochanoko / Date: 20 December 2016 / Time: 16:58 (JST/UTC+9) / Post #410 URL

We’ve added the option to create your own, custom forms for your customers to fill out. This greatly expands on Ochanoko form functionality and allows you to create forms for scheduling appointments, collecting survey data, and more. You can also set up email auto-responses for each custom form.

To access this function, navigate in your Shop Manager to [Operations]>[Custom form].

Close Image Manager has been improved! Contributor: Ochanoko / Date: 09 December 2016 / Time: 16:42 (JST/UTC+9) / Post #409 URL

We’ve modernized the design of our Image Manager to make it easier to use. We’ve also added more functionality, including the ability to crop and resize images as well as to add filters.

To use Image Manager and check out the new functionality, navigate to [Design]>[Image Manager].

Close New function: Change sold-out text for individual items Contributor: Ochanoko / Date: 24 November 2016 / Time: 16:26 (JST/UTC+9) / Post #408 URL

Sold-out text can now be set on a per-item basis. Previously, sold-out text could only be set universally. Access this new setting at the item details page in Advanced mode.

Close New function: choose default number of items to display on mobile site Contributor: Ochanoko / Date: 28 October 2016 / Time: 17:29 (JST/UTC+9) / Post #407 URL

You can now choose whether to display 15, 30, or 60 items on the item list by default on the mobile site. Previously, no setting was available for the default number of items to display on mobile. To edit this setting, navigate to [Mobile Site]->[Item Page] in your Shop Manager and select an option in the [Items to display] field.

Close New function: Automatically set billing address as Sender if different from shipping address Contributor: Ochanoko / Date: 21 October 2016 / Time: 09:37 (JST/UTC+9) / Post #406 URL

We have added the function to automatically set billing address (rather than the store) as Sender on the shipping invoice if billing address and shipping address are different. If enabled, customers will retain the option to change the Sender field on checkout. To enable this function, navigate to [Operations]→[Shipping Details] and select “Allow customers to specify Sender.” The option to enable this function will appear.

Close New functionality added! Contributor: Ochanoko / Date: 14 October 2016 / Time: 17:26 (JST/UTC+9) / Post #405 URL

Over the last month, we’ve been very busy and have added several new features to Ochanoko for your convenience. Changes include:

1. The .shop top-level domain is now available for use to Deluxe plan subscribers. Please see our Pricing page at https://www.ocnk.com/payment/ for more details.

2. Registration links can be specified for different member groups. Customers who register using these links are automatically assigned to the member group in question. To enable this function, navigate to [Basic Settings]→[Member Groups] and find the [Registration URLs] section.

3. A list of all product reviews can be added to your shop page. Visitors to your store can click on this link and access a list of previously submitted reviews for all listed products. This function can be enabled in your Shop Manager at the [Layout / Images / Comments] page in an HTML5 template, or at the [Page Layout] page in XHTML or mobile templates.

Close Private domain setup fee free through October 20! Contributor: Ochanoko / Date: 13 September 2016 / Time: 16:49 (JST/UTC+9) / Post #404 URL

We’re happy to announce that for a limited time only, we’re completely waiving our private domain setup fee in celebration of the launch of our new English website. Through 23:59 (JST/UTC+9) on October 20th, you can take advantage of this amazing deal to get an Ochanoko webstore with your own private domain. If you’re thinking about starting a webstore, or if you’d like to give your existing Ochanoko store an edge by upgrading to our Deluxe plan, now is the perfect time. For more details, see our campaign page!
https://www.ocnk.com/page/domain-campaign.php

Close New function: Add message to name field on customer information form Contributor: Ochanoko / Date: 02 September 2016 / Time: 16:48 (JST/UTC+9) / Post #403 URL

We have added the function to put a message above the name field on the customer information form. Access this feature at Basic Settings→Customer Info Form, under Name Field Note.

Close New English website Contributor: Ochanoko / Date: 30 August 2016 / Time: 13:01 (JST/UTC+9) / Post #402 URL

We are happy to announce the release of our new English website! We’ve been working hard to overhaul our English language site. Learn more about Ochanoko and its new version here:
https://www.ocnk.com/pressrelease/index.php?id=1

Close New function: Admin notes on coupons Contributor: Ochanoko-net / Date: 19 August 2016 / Time: 16:39 (JST/UTC+9) / Post #401 URL

A note function has been added to the coupons feature. This feature allows you to keep track of a coupon’s value, intended audience, or any other details you need to remember about the coupon.

Close Functional improvement news Contributor: Ochanoko-net / Date: 26 July 2016 / Time: 17:31 (JST/UTC+9) / Post #400 URL

New function: Metagroups
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We have added a metagroups function. This allows you to add multiple groups to one metagroup and organize your items by metagroup.
To use this function, navigate in your Shop Manager to [Inventory] -> [Manage Metagroups].

Close Functional improvement news Contributor: Ochanoko-net / Date: 10 June 2016 / Time: 17:54 (JST/UTC+9) / Post #399 URL

The review function has been improved.

The following functions have been added to the review function:
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・When new reviews are submitted, the number of new reviews will appear in a notification at the top of your control panel.
・You can now select whether to allow editing or deletion by review writers of reviews you have already approved.
・You can now set a limit on the time window in which a customer may review a product after purchase.

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