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In Ochanoko forum, it is prohibited to submit as the following.
In addition, there is a possibility to delete the comments without notice when Ochanoko company make a judgement on the comment is an impertinent.
  • vulgarity, hate speech, disruptive or hostile comments, interpersonal disputes, threats of violence,
  • a specific individual's privacy (contact info, email address, etc.),
  • advertising a product, service, blogs or other websites.
Ochanoko-net is not responsible for any damages or personal issues resulting from this BBS.
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Close Refine your search results by category / group. Contributor: Ochanoko / Date: 14 October 2021 / Time: 09:36 (JST/UTC+9) / Post #429 URL

After searching for products by keyword, you can now narrow down the search results by category / group.
Also, if you use refined search, the search target will expand to the "Name", "Model #", "GTIN", "Image title", "Description" (required fields only), "Item specifications" fields on the "Add item" / "Edit Existing Item Information" page.

To use refined search, set [Search using Filters] to [Enable] in the "Product Search Settings" field of "Design > Item list".
If you set "Filters on the Side Menu" to "Put the Filters at the Top of the Side Menu", you can display the refined search menu on the side menu.

Close New function: CSV download for Instagram shopping Contributor: Ochanoko / Date: 01 October 2018 / Time: 14:31 (JST/UTC+9) / Post #426 URL

The CSV data for Instagram is available for download. To download, navigate from [Marketing]-->[External shopping]-->[Instagram] tab.
To learn more, see the following FAQ article:


Close The Newsletter function has been improved! Contributor: Ochanoko / Date: 06 April 2018 / Time: 11:37 (JST/UTC+9) / Post #424 URL

We've made two improvements to the Newsletter function. We've added the option to save newsletters as drafts. To save a newsletter as a draft, select [Draft] on the [New newsletter issue] page and click [Send].

We've also removed the confirmation step, so now the process of sending a newsletter is 2 steps rather than 3. Now you can click [Send] immediately from the [New newsletter issue] page.

Close New function: Custom popup submenus Contributor: Ochanoko / Date: 29 September 2017 / Time: 16:46 (JST/UTC+9) / Post #423 URL

We've added the functionality to create your own custom submenus in the shop header. Previously, it was only possible to add regular hyperlinks to the header. This functionality allows you to display the contents of a customizable box on clicking on the link. Popup menus can be added to the header by navigate to [Design]→[Layout] and finding the [+Submenu] button in the Header section. Popup menus can also be added to the expanded navigation menu at [Design]→[Expanded navigation menu].

Close New function: FTP uploading Contributor: Ochanoko / Date: 13 September 2017 / Time: 17:30 (JST/UTC+9) / Post #422 URL

We've added the option to pay an additional fee to enable FTP uploading. FTP allows you to upload files, including image files as well as PDF, HTML, and CSS files, using special FTP software. This function can be used to publish custom HTML pages and to upload your own stylesheets.

The monthly fee to enable FTP uploading is USD $9.98. To enable FTP uploading, navigate in your Shop Manager to [Basic Settings] → [Subscription details] and click the [Change plan] button. This will bring you to a page with an FTP field where you can select Enable. Select this and press Save. You will receive an email detailing the steps to follow to complete payment.

Once FTP is enabled, FTP information can be accessed at [Basic Settings] → [FTP settings] in your Shop Manager.

Close New function: Global HTTPS Contributor: Ochanoko / Date: 13 September 2017 / Time: 15:06 (JST/UTC+9) / Post #421 URL

We've added the option to change your whole store to HTTPS. Previously, HTTPS was only used with pages related to forms, the cart, and checking out. HTTPS pages, which use URLs beginning with https://, are more secure than standard HTTP URLs. We recommend enabling this setting, as Google Chrome version 62 and up will display a warning message on many non-HTTPS pages. When using global HTTPS, please be aware that any HTML-enabled boxes in your Shop Manager that contain URLs beginning in http:// may trigger a warning message or fail to load correctly. We have also added the functionality to automatically convert all such URLs to HTTPS, but some may not be convertible and must be changed manually.

To enable global HTTPS, navigate to [Basic Settings] → [Global HTTPS settings] in your control panel and click the [Auto-change URLs] button. Perform manual URL edits as necessary. Next, select Enable on this page and then click [Save].

Close Renewal Campaign through Oct 20 Contributor: Ochanoko / Date: 05 September 2017 / Time: 14:08 (JST/UTC+9) / Post #420 URL

In celebration of recent upgrades made to the Ochanoko Shop Manager, we're excited to announce that we're running a special campaign to cut subscription fees.

Through 23:59 on October 20, 2017 (JST/UTC+9), the costs to subscribe for the first year have been drastically reduced by over 30%. The price for our Standard plan is only USD $6/month (from $9), and $19/month for our Deluxe plan. We hope you'll take advantage of these deals and start (or restart) a webstore with Ochanoko!


Close Upcoming Shop Manager menu changes Contributor: Ochanoko / Date: 06 July 2017 / Time: 11:13 (JST/UTC+9) / Post #419 URL

On July 12th, we will be making some changes to the menus in Shop Manager, to improve intuitiveness and ease of use. These changes include removing the distinction between Simple and Advanced modes, as well as moving some pages to other tabs.

These changes can be viewed at the following link:

Close Responsive (and mobile-only) HTML5 templates released Contributor: Ochanoko / Date: 25 May 2017 / Time: 11:47 (JST/UTC+9) / Post #418 URL

We’re happy to announce the release of new responsive design templates for your Ochanoko store! When a responsive template is selected, PC and mobile sites are merged, and your store display will be automatically adjusted based on platform and screen size. Our selection of responsive templates can be viewed at the following link:


To get started with a responsive template, navigate in your Shop Manager to [Design] → [Design templates], select HTML5, and then select from the list of responsive templates. Please note that responsive templates are unavailable under legacy PC-only or mobile-only contracts.

We have also added a selection of mobile-only HTML5 templates, with a migration mode setting to make it easier to change your mobile site from XHTML to HTML5. Our mobile HTML5 templates can be viewed at the following link:


To learn more about migration mode, see the following FAQ article:


Close Updated Terms of Service Contributor: Ochanoko / Date: 01 May 2017 / Time: 14:21 (JST/UTC+9) / Post #417 URL

We’ve updated our Terms of Service. It’s been a while since our last update, and we decided it was important to make some changes to improve clarity and readability. These changes are effective as of today. Many of the changes we’ve made are very small, but some of the major changes we’ve made include:

Language: We know that understanding your rights is important to you, so we’ve completely rewritten the Terms of Service to be much more readable and remove unnecessary legalese.

eCommerce responsibilities: We’ve added some details about your responsibilities to your customers, including clarifying that you need to post a privacy policy on your store in accordance with legal regulations. If you do not currently have a privacy policy, we ask that you upload one to a custom page or the customizable box of your shop information page. We intend to add a customizable privacy policy box to the shop information page next week to make it as easy as possible to post a privacy policy on your store.

Account ownership: We’ve added information about what we can do in case ownership of your account is disputed, or if you ever lose access to your account.

We hope you’ll read through the new Terms of Service thoroughly and let us know if you have any questions or comments about the Terms or our changes to them.

Close Point approval has been improved! Contributor: Ochanoko / Date: 21 April 2017 / Time: 18:04 (JST/UTC+9) / Post #416 URL

When approval of purchase points is set to "Approve manually" at the Point system page, points can now be approved from the order list.

To approve purchase points from the order list, navigate to the order list at Orders→Manage Orders, and click the little P✓ icon in the Total Amount column for your desired order.

Close Inquiry form changes Contributor: Ochanoko / Date: 24 March 2017 / Time: 11:29 (JST/UTC+9) / Post #415 URL

We’ve changed the format of the inquiry form to match that of custom forms. As a result, we’ve changed some of the embedded tags used in autoreply emails as below:

{Content}: Message contents only
{Question}: Answers to additional questions

{Content}: All submitted information
{Question}: Removed

These changes will take effect on 24 April 2017. Please make sure to update your autoreply emails if you’re using these tags to ensure that the contents of your emails are as you desire.

We have also changed how submitted inquiries are displayed at [Orders]→[Inquiries], as well as relevant CSV fields.

Close Review points improvement Contributor: Ochanoko / Date: 28 February 2017 / Time: 15:22 (JST/UTC+9) / Post #414 URL

We’ve added the functionality to award different numbers of points based on review content. Previously, all types of reviews would receive the same points, but now reviews containing text, images, or videos can be awarded different numbers of points at your discretion.

Numbers of points awarded for reviews can be configured at [Operations]→[Review Settings].

Close SSL changes Contributor: Ochanoko / Date: 28 February 2017 / Time: 14:48 (JST/UTC+9) / Post #413 URL

We have made some changes, with the goal of increasing security, that expand our use of SSL encryption (https:// instead of http://).

SSL pages (registration, checkout, and so on) were previously hosted on ocnk pages rather than your private domain. SSL pages can now be used with private domains by enabling this setting in your Shop Manager at [Basic Settings]→[SSL private domain settings]. This change will be applied to all stores, regardless of settings, on March 14th.

All forum pages have been changed to SSL. We have disabled the display of the sidebar on forum pages, as non-SSL embedded images in the sidebar may not be displayed properly. The sidebar can be reenabled for the forum at [Design]→[SSL pages]. If enabling the sidebar, please ensure that all images it contains use URLs beginning in https://.

Lastly, the external cart can now be added to SSL-encrypted external pages. Existing external cart links are unaffected by this change, but new codes must be acquired in order to create new external cart links, on both SSL and non-SSL pages.
Maybe I'll go home in one hour and then I can make up the two hours I miss tomorrow, along with the three I missed last week.

Close Improved item names Contributor: Ochanoko / Date: 26 January 2017 / Time: 14:48 (JST/UTC+9) / Post #412 URL

We’ve added the functionality to include <br> and <span> tags in item names. The <br> tag adds a line break, and <span> tags can be used to change text formatting. Note that these tags will not appear or be applied inside the shopping cart.

Close New function: Payment method exclusion Contributor: Ochanoko / Date: 25 January 2017 / Time: 11:47 (JST/UTC+9) / Post #411 URL

We've added the function to disable certain payment methods on a per-item basis.
To use this function, navigate to the excluded payment methods of the item registration page.

Close New function: Custom form Contributor: Ochanoko / Date: 20 December 2016 / Time: 16:58 (JST/UTC+9) / Post #410 URL

We’ve added the option to create your own, custom forms for your customers to fill out. This greatly expands on Ochanoko form functionality and allows you to create forms for scheduling appointments, collecting survey data, and more. You can also set up email auto-responses for each custom form.

To access this function, navigate in your Shop Manager to [Operations]>[Custom form].

Close Image Manager has been improved! Contributor: Ochanoko / Date: 09 December 2016 / Time: 16:42 (JST/UTC+9) / Post #409 URL

We’ve modernized the design of our Image Manager to make it easier to use. We’ve also added more functionality, including the ability to crop and resize images as well as to add filters.

To use Image Manager and check out the new functionality, navigate to [Design]>[Image Manager].

Close New function: Change sold-out text for individual items Contributor: Ochanoko / Date: 24 November 2016 / Time: 16:26 (JST/UTC+9) / Post #408 URL

Sold-out text can now be set on a per-item basis. Previously, sold-out text could only be set universally. Access this new setting at the item details page in Advanced mode.

Close New function: choose default number of items to display on mobile site Contributor: Ochanoko / Date: 28 October 2016 / Time: 17:29 (JST/UTC+9) / Post #407 URL

You can now choose whether to display 15, 30, or 60 items on the item list by default on the mobile site. Previously, no setting was available for the default number of items to display on mobile. To edit this setting, navigate to [Mobile Site]->[Item Page] in your Shop Manager and select an option in the [Items to display] field.

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