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New function: Cookie use policy agreement settings

Cookie use policy agreement settings have been released. Adjust settings by moving from [Basic Settings] to the [Cookie use policy agreement settings] page. Please use in accordance with the GDPR (General Data Protection Regulation) or similar guidelines.

About stopping the CatchAll function of the mail servers

From Wednesday, October 23, 2019 (JST/UTC+9), we will stop the function of CatchAll in the mail servers of Ochanoko-net.

CatchAll is a function that forwards email for non-existing mail accounts to a specific email account.
This function is mainly used to receive email sent to wrong addresses without malicious intent, but at the same time, you will receive junk emails sent to wrong addresses.

In fact, there are many cases where CatchAll is set unintentionally and a large amount of junk email is received, or the forwarding email account is filled with junk email and other email cannot be received, and this is one of the reasons for the load on the mail servers.
For this reason, we have always recommended that you not use CatchAll, but we have decided to disable CatchAll.

As of Wednesday, October 23, 2019 (JST/UTC+9), all CatchAll settings currently set will be disabled.
From this point on, email addressed to a nonexistent mail account results in an error message being returned to the sender.
The CatchAll setting on the email address creation screen is also hidden and cannot be changed.

If you are currently receiving email using CatchAll, you will not be able to receive it, so create an individual email account and use it to receive it.
Please understand that this is a measure to realize a comfortable usage environment.

Optional upgrades are now available for our newsletter service.

The standard sending rate for our newsletter service is 100,000 recipients, but with new optional upgrades it is possible to send to a maximum of 500,000 recipients per month.
Upgrade packages can be viewed here. To apply, access the shop manager and go to [Basic Settings], then move to the [Subscription Details] page and click [Change Plan].

WebPush notifications have been enabled.

WebPush notifications have been enabled as a function of your browser.
Confirm permission when accessing the Shop manager for the first time. Upon confirming permission, notifications of orders, etc. will be displayed even when the browser is closed.
To enable/disable notifications, access [Basic settings] in the Store manager, and choose [Notification settings]. Click ON/OFF in the box.

New function: CSV download for Instagram shopping

The CSV data for Instagram is available for download. To download, navigate from [Marketing]-->[External shopping]-->[Instagram] tab.
To learn more, see the following FAQ article:

https://www.ocnk.com/faq/detail/280

Ochanoko Photo App released

Ochanoko Photo is an application for managing photos via your iOS device. More and more people are taking high quality product photos for their stores using their phones, and the app is designed to make it easy to do just that. With Ochanoko Photo, you can upload images from your phone directly to the Ochanoko Shop Manager, on multiple Ochanoko accounts.

To learn more, see the following FAQ article:

https://www.ocnk.com/faq/detail/278

The Newsletter function has been improved!

We've made two improvements to the Newsletter function. We've added the option to save newsletters as drafts. To save a newsletter as a draft, select [Draft] on the [New newsletter issue] page and click [Send].

We've also removed the confirmation step, so now the process of sending a newsletter is 2 steps rather than 3. Now you can click [Send] immediately from the [New newsletter issue] page.

New function: SPF record

As of February 14, an SPF record will be automatically enabled for all Ochanoko email accounts.

An SPF record is a tool to prevent email address spoofing. With an SPF record, recipient email addresses will be able to verify that the email was actually sent from the servers associated with the Sender field email address. This means that the emails you send are less likely to be treated as spam, whereas emails sent from other servers but labeled as being from you are more likely to be treated as spam.

In most cases, we strongly recommend keeping the SPF record enabled. However, if you send emails from other servers and change the Sender field to an email address associated with your Ochanoko domain, you may wish to disable the SPF record. To do so, navigate in your Shop Manager to [Basic Settings] → [Manage email accounts]. Uncheck [Enable SPF] and click [Save].

New function: Custom popup submenus

We've added the functionality to create your own custom submenus in the shop header. Previously, it was only possible to add regular hyperlinks to the header. This functionality allows you to display the contents of a customizable box on clicking on the link. Popup menus can be added to the header by navigate to [Design]→[Layout] and finding the [+Submenu] button in the Header section. Popup menus can also be added to the expanded navigation menu at [Design]→[Expanded navigation menu].

New function: FTP uploading

We've added the option to pay an additional fee to enable FTP uploading. FTP allows you to upload files, including image files as well as PDF, HTML, and CSS files, using special FTP software. This function can be used to publish custom HTML pages and to upload your own stylesheets.

The monthly fee to enable FTP uploading is USD $9.98. To enable FTP uploading, navigate in your Shop Manager to [Basic Settings] → [Subscription details] and click the [Change plan] button. This will bring you to a page with an FTP field where you can select Enable. Select this and press Save. You will receive an email detailing the steps to follow to complete payment.

Once FTP is enabled, FTP information can be accessed at [Basic Settings] → [FTP settings] in your Shop Manager.