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This forum is for Ochanoko users to exchange opinions and information.
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Open/Close Notes regarding the use of this forum
In Ochanoko forum, it is prohibited to submit as the following.
In addition, there is a possibility to delete the comments without notice when Ochanoko company make a judgement on the comment is an impertinent.
  • vulgarity, hate speech, disruptive or hostile comments, interpersonal disputes, threats of violence,
  • a specific individual's privacy (contact info, email address, etc.),
  • advertising a product, service, blogs or other websites.
Ochanoko-net is not responsible for any damages or personal issues resulting from this BBS.
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Close PayPal seller protection option added Contributor: Ochanoko/Kawakata / Date: 10 April 2014 / Time: 10:26 (JST/UTC+9) / Post #326 URL

To make the shipment eligible for PayPal Seller Protection program,
we added an option in [Advanced Settings] > [Payment Methods: PayPal].

To activate this option, check the box of 'Use the Seller Protection'.
The first recipient address is sent to PayPal.
If you accept a multiple recipient order, please note this point.

The conditions of this program differ by countries.
Please contact PayPal for detailed information.

Close Free Space added to Bank Transfer field Contributor: Ochanoko/Kawakata / Date: 25 March 2014 / Time: 13:10 (JST/UTC+9) / Post #325 URL

Free space become available for each bank account setting field
in [Payment Methods] > Bank Transfer.

This free space will appear in the following pages.
- Shopping Guide
- Payment page in shopping cart
- Order confirmation email (auto-reply)
- Email sent through email management

Close Marks for number of repeat purchases improved Contributor: Ochanoko/Kawakata / Date: 20 February 2014 / Time: 14:21 (JST/UTC+9) / Post #324 URL

Repeat purchases was counted up to 5 times, and more than 6 times showed as a star mark.

This count was improved, and numbers show after 6 times now.
This improvement is applied to filter on order list, member list and CSV file.

Close Anti-spam function on BBS improved Contributor: Ochanoko/Kawakata / Date: 18 February 2014 / Time: 13:16 (JST/UTC+9) / Post #323 URL

Anti-spam function is changed from easy calculation to image verification.
Users must type the characters shown in the picture before post a message.

Close Notes on Shopping improved Contributor: Ochanoko/Kawakata / Date: 18 February 2014 / Time: 13:15 (JST/UTC+9) / Post #322 URL

You can show Notes on Shopping after sign-in.

Notes on Shopping appeared for new customers in the registration form and
customer information entry page before sign-in.

To show Notes on Shopping for returned customers, please select 'Display'
in the Notes on Shopping field on [Shop Manager] > [Basic Settings] > [Customer Info Entry Page].
This function will be active if 'Use' Note on Shopping is selected.

Close You can remove 'Add to Cart' button without changing a template Contributor: Ochanoko/Kawakata / Date: 29 January 2014 / Time: 12:00 (JST/UTC+9) / Post #321 URL

If you hided 'Add to Cart' button of all items, you had to change a template.

Now, you can hide all 'Add to Cart' button without changing a template.

Go to [Shop Manager] > [Design Control] > [Shop Status].
Select 'Hide' in the Shopping Cart field.

You can select this option between PC Site and Smartphone Site separately.

If you wish to hid 'Add to Cart' button selecting an item, please set it on the item registration page.

Close Shop can be closed individually Contributor: Ochanoko/Kawakata / Date: 29 January 2014 / Time: 12:00 (JST/UTC+9) / Post #320 URL

Shop can be closed individually between PC Site and Smartphone site.
Go to [Shop Manager] > [Design Control] > [Shop Status], and select 'Close' for each site.

If you access your shopping site through Shop Manager after closing your website,
you can go through the shopping cart before account verified.

Please view smartphone site through Shop Manager, clicking 'Shop Preview' button
on [Smartphone Site Control] screen.

Close Notice of Price Increase Contributor: Ochanoko/Kawakata / Date: 21 January 2014 / Time: 10:12 (JST/UTC+9) / Post #319 URL

Dear Valued Ochanoko-net Customer,

We plan price increase on Ochanoko-net service scheduled
to take effect on March 21, 2014.
All payments processed after March 21 will be subject of new prices.

Starting: March 21, 2014

<Economy Package (OCNK Domain Plan)>
PC Site service will be JPY 540 per month
Smartphone Site service will be JPY 540 per month

<Standard Package (Private Domain Plan)>
PC Site service will be JPY 2,160 per month
Smartphone Site service will be JPY 1,080 per month

○Domain Fee
Setting Fee will be JPY 6,480
Domain Annual Fee will be JPY 3,240

○Item Addition (for Standard Package)
up to 10,000 items will be JPY 1,080
up to 15,000 items will be JPY 2,160
up to 20,000 items will be JPY 3,240
up to 15,000 items will be JPY 4,320
up to 30,000 items will be JPY 5,400


Thank you for your understanding in this matter.
We are looking forward to your continuing patronage despite this increase.

Close About tracking number Contributor: Steven / Date: 08 January 2014 / Time: 14:49 (JST/UTC+9) / Post #317 URL

Hi,
I just tried to fill tracking number for an order, it's under "Sender/Recipient : 1 " of order detail page and I use "Change Sender/Recipient" button to do the change.
I firstly fill the tracking number like "0681066302" in the field and click "View Entry" button. In next page, I then click "Complete Setting" button to confirm the change. But it seems go back to previous page and ask me to view entry again.
I go back to order detail to check if the change is applied. But found the tracking number field is still empty.

Is there a certain rule for this field or any restriction on it?

Many thanks.

Re Editing Tracking Number Contributor: Ochanoko/Kawakata / Date: 14 January 2014 / Time: 17:28 (JST/UTC+9) / Post #318 URL

Sorry for this belated reply.

We found system error occurred, and we have just fixed it.
Please try it again.

We apologize for causing you such an inconvenience.

Close New embedded tag added to Metatags (Each Page) Contributor: Ochanoko/Kawakata / Date: 14 November 2013 / Time: 13:54 (JST/UTC+9) / Post #316 URL

A new tag of {SearchKeyword} is available in the Search Result Page field on [Metatags (Each Page)].

This tag is useful to avoid duplicate content penalty on the Google Webmaster Tools.

Close How to hidden the text shop name Contributor: allib / Date: 15 October 2013 / Time: 17:46 (JST/UTC+9) / Post #312 URL

As title. thanks.

Re Hide the text shop name Contributor: Ochanoko/Kawakata / Date: 15 October 2013 / Time: 18:16 (JST/UTC+9) / Post #313 URL

To hide the text shop name, please edit CSS.

Go to [Shop Manager] > [Design Control] > [CSS].
Copy the following and paste it at the bottom of the Style Sheet field.

.shoptext {
visibility: hidden;
}

Re CSS Contributor: allib / Date: 16 October 2013 / Time: 10:15 (JST/UTC+9) / Post #314 URL

Hi, thank you for your rapid reply.

I pasted the CSS on the bottom of the style sheet.
On the preview page, it look success.
Once I clicked complete setting, nothing change.

Thanks.

Re Change on your page Contributor: Ochanoko/Kawakata / Date: 16 October 2013 / Time: 13:09 (JST/UTC+9) / Post #315 URL

I checked your page and confirmed your shop name undisplayed.

If you cannot see it, you might view cache left in you PC.
Please clean the cache or use another browser, and try again.

Close [Improvement] Message on the purchase completion page can be edited Contributor: Ochanoko/Kawakata / Date: 26 September 2013 / Time: 16:05 (JST/UTC+9) / Post #311 URL

The message was fixed on the purchase completion page but gets editable now.

Go to [Shop Manager] > [Advanced Settings] > [Cart Settings].
Edit the message in the Purchase Completion Page box.
HTML tags are available here.

Close About Fee function Contributor: Steven / Date: 18 September 2013 / Time: 19:52 (JST/UTC+9) / Post #309 URL

Hi,

Is it possible to add a function in Item then Shop Owner can specify the Fee percentage for certain Payment method, like Paypal or others?

Or can this function be added to the payment method then shop owner can specify a overall fee percentage for this method?

Many thanks.

Re About fee function Contributor: Ochanoko/Kawakata / Date: 19 September 2013 / Time: 09:53 (JST/UTC+9) / Post #310 URL

Hi, Steven san,

If you wish to have your customers bear the expense of credit card transaction fee,
Ochanoko has no function to add that fee in the shopping cart.

Unfortunately, we have no plan to add such a function currently.

Close Free-dsigned page can be edited more freely Contributor: Ochanoko/Kawakata / Date: 05 September 2013 / Time: 16:04 (JST/UTC+9) / Post #308 URL

You can edit content between <body> and </body> not depending on template.

Go to [Shop Manager] > [Content/Page Control] > [Free-design Page].
On the Edit Free-Design Pages page, select an option in the Design field.
View the example clicking Display Sample.

Close Search function is available on Free-Design Page Contributor: Ochanoko/Kawakata / Date: 05 September 2013 / Time: 16:03 (JST/UTC+9) / Post #307 URL

Free page can be searched by, title and page number, which is shown at the end of free-design page url
on [Shop Manager] > [Content/Page Control] > [Free-design Page].

Close Free-design page can be moved from next to BBS on the left menu Contributor: Ochanoko/Kawakata / Date: 05 September 2013 / Time: 16:01 (JST/UTC+9) / Post #306 URL

Free-design page was fixed next to BBS on the left menu,
but it can be moved separately from BBS.
This is enabled only on PC site.

Go to [Shop Manager] > [Design Control] > [Page Layout],
and change the number in the Order field to move.

If you put the same number as the BBS block for Free-design Pages,
Free-design page will be shown under BBS with no space.
If you put different number, a space is inserted above Free-design Pages.

Close How to edit the Shopping Guide? Contributor: Herve / Date: 18 August 2013 / Time: 23:41 (JST/UTC+9) / Post #304 URL

Hello Kawakata san,

I want to edit the Shopping Guide and change the 1~5
I found this answer by ochanoko-Gyoubu No.11855
on the Japanese BBS
http://www.ocnk.net/bbs/index.php?page=59&mode=search&search_key=#bbs_search

I understood I can only "undisplay" the 1~5 part, and not edit it.

But was not able to perform the change as explained in Japanese.

I did not understand where to paste this:
---------------------------------------------------------

.help_page_1 .page_sub2_top,

.help_page_1 .guide_text {

display: none;

}

---------------------------------------------------------


Could you help me with that?

Dozo Yoroshiku onegaishimasu.

Re Edit Shopping Guide Contributor: Ochanoko/Kawakata / Date: 19 August 2013 / Time: 10:48 (JST/UTC+9) / Post #305 URL

Hello Herve san,

To have 'How to Shop' undisplayed on Shopping Guide,
please go to [Shop Manager] > [Design Control] > [CSS], and
paste the following designation at the bottom of the Style Sheet field.

---------------------------------------------------------
.help_page_1 .page_sub2_top,
.help_page_1 .guide_text {
display: none;
}
---------------------------------------------------------

Please do not fail to enter a new template name to save the edited CSS.

Close Groups Setting Contributor: Tony / Date: 30 July 2013 / Time: 15:08 (JST/UTC+9) / Post #301 URL

Dear Ochanoko - Kawakata san,

I think Ochanoko can improve the Groups Control setting better.
- Right now, in case you have a large number of groups, it really takes time to search for a group in the list of groups.
Can you make the Search function to search for a group in the list?
- I am wondering if the Group setting and Categories Setting can work as the New Items or Recommendations Setting, so it will be easier and faster to add or remove many items to a group.
Just my thinking to improve Ochanoko better.
Otsukaresamadesu.
Tony

Re Group settings Contributor: Ochanoko/Kawakata / Date: 31 July 2013 / Time: 15:08 (JST/UTC+9) / Post #302 URL

Dear Tony san,

Thank you for your suggestions.

<Group search function>
We will add a search function to Group setting page.
However, we have some urgent matters now, and please give us some time to make a start.

We quickly increased a number of groups on one page from 20 to 50.
This must help you search a group using Ctrl+F on your browser.

<Add an item to category and group>
On Ochanoko-net, an item must belong to a category but cannot to multiple categories.
If you change a category, you must operate on an item registration page.
Categories and groups are similar functions and basically work in the same way.

'New items and recommended items' and 'Categories and groups' have different purposes.
New items and recommended items are added element, and
categories and groups are basic attributes of an item

Re Groups Setting Contributor: Tony / Date: 01 August 2013 / Time: 12:17 (JST/UTC+9) / Post #303 URL

Thank you so much Ochanoko - Kawakata san,

The idea of increasing from 20 to 50 items in the Group list is really nice. We can use Ctrl F to search for a group.
This is exactly what customers need at this moment.
Always the best service and support!!!

Otsukaresamadesu.
Tony

Close Smartphone site greatly improved Contributor: Ochanoko/Kawakata / Date: 30 July 2013 / Time: 13:32 (JST/UTC+9) / Post #300 URL

Home and item pages of smartphone site were greatly improved.

- Home
You can put item images on the front page and activate slide show.

1. Go to [Shop Manager] > [Smartphone Site Control] > [Page Layout].
2. To activate slide show, select 'Yes' for Enable Slide Show after displaying items.
This setting is available for New Items and Recommended Items.


- Item List Page
You can put 2 or 3 items in a row on an item list.

1. Go to [Shop Manager] > [Smartphone Site Control] > [Item List/Item Information Page].
2. In Items List Page, make settings in the Item Display box.
If you select 'Do not allow to switch display', customers cannot switch display between 'with details' and 'Images only.

Note
For Thumbnail, we recommend that you select 'Square off' or 'Cut central part square'.
'Do not edit' may slow down customers' PC.


- Item Information Page
You can enable slide show to show main images on an item information page.

[Main Image]
1. Go to [Shop Manager] > [Smartphone Site Control] > [Item List/Item Information Page].
2. To activate slide show, select Slide main images in the Main Image field in Items List Page.
Color code for blank space is shared with Items List Page. You cannot select it here separately.

[Related Items]
1. Go to [Shop Manager] > [Smartphone Site Control] > [Item List/Item Information Page].
2. To activate slide show, make selections in the Related Items field in Item Information Page.
Related items shows in the shopping cart only if 'Activate slideshow in the Your Shopping Cart page' is selected.

Close I found the solution... Contributor: Hervé / Date: 22 July 2013 / Time: 22:45 (JST/UTC+9) / Post #297 URL

Ochanoko Sama,

Please ignore my last posts about Bold fonts and Tables, I found the solution.

http://www.tizag.com/htmlT/tables.php

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