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If you have any questions about Ochanoko's service, ask us here. We do not offer telephone support.

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Japanese winter holiday schedule
Japanese winter holiday schedule
We will be closed during the Japanese winter holiday from December 28th, 2023 through January 4th, 2024. (JST/UTC+9)
We will reopen for business on January 5th, 2024 (JST/UTC+9).
All inquiries and emails sent during this period will be replied to after January 5th, 2024 (JST/UTC+9).
We apologize for any inconvenience this may cause.
During this period, our servers will be operating and monitored by our staff as usual.

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We will reply during the following hours:
Monday~Friday 9AM-5PM JST, with the exception of Japanese public holidays.

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