Home > Contact us

Contact us

If you have any questions about Ochanoko's service, ask us here. We do not offer telephone support.

  • STEP 1
    Ask your question
  • STEP 2
    Confirm your question
  • STEP 3
    Submit
開く Our FAQ may have the answer you need!
Open/CloseCommon Questions
Notice of Japanese Golden Week Business Holidays
Notice of Japanese Golden Week Business Holidays
We will be closed during the Golden Week holiday in Japan from May 2nd, 2025 through May 6th, 2025. (JST/UTC+9)
We will reopen for business on May 7th, 2025 (JST/UTC+9).
All inquiries and emails sent during this period will be replied to after May 7th, 2025 (JST/UTC+9).
We apologize for any inconvenience this may cause.
During this period, our servers will be operating and monitored by our staff as usual.

Contact Form

*Required
We will reply during the following hours:
Monday~Friday 9AM-5PM JST, with the exception of Japanese public holidays.

Name*
Email*
Account ID
Question category*
Question contents*