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In Ochanoko forum, it is prohibited to submit as the following.
In addition, there is a possibility to delete the comments without notice when Ochanoko company make a judgement on the comment is an impertinent.
  • vulgarity, hate speech, disruptive or hostile comments, interpersonal disputes, threats of violence,
  • a specific individual's privacy (contact info, email address, etc.),
  • advertising a product, service, blogs or other websites.
Ochanoko-net is not responsible for any damages or personal issues resulting from this BBS.
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Close Special Terms of Return Policy was added Contributor: Ochanoko/Kawakata / Date: 16 November 2009 / Time: 18:51 (JST/UTC+9) / Post #98 URL

We add the Special Terms of Return Policy is added in the Terms & Conditions page.

If you make an entry in the Special Terms of Return Policy box in [Basic Settings] >
[Terms & Conditions], it appears as follows.

(Shopping Cart)
Whole text appears above the Purchase button at STEP 4.

(Item Information Page)
A text link appears above the Add to Cart button
and the whole text will appear after clicking the link.

Close Settings for Member Groups (View) page was improved Contributor: Ochanoko/Kawakata / Date: 16 November 2009 / Time: 18:50 (JST/UTC+9) / Post #97 URL

You can check where the member restriction is set in more detail now.

Go to [Commodity Control] > [Setting for Member Groups (View)].

You can see where the restriction is set, in overall setting,
in the category setting, or in the item registration page.

If you select a category and click the Read Data, you can see conditions of the items
where the member restrictions are set.

You can cancel the member settings in the same page.

Close Shopping site can be closed to viewers Contributor: Ochanoko/Kawakata / Date: 07 October 2009 / Time: 13:53 (JST/UTC+9) / Post #96 URL

When you edit your pages, you can close your shopping site to viewers and only you can view usual pages.

While shopping site is closed, the usual pages can be accessed only from the Shop Manager by clicking such as the Display Shop Page button.

To use this function, go to [Design Control > [Shop Status] and select “Open” or “Close”.
If you select “Close”, a cover page will be displayed to viewers.

Close Access restriction to free-design pages Contributor: Ochanoko/Kawakata / Date: 31 August 2009 / Time: 17:56 (JST/UTC+9) / Post #95 URL

You can restrict access to each free-design page according to member groups.

To use this function, apply the Member Restriction, in advance, in [Basic Settings] > [Membership Settings].

For settings, follow the steps shown below.
1. Go to [Content/Page Control] > [Free-Design Page (New Page)] or [Free-Design Page (Edit)].
2. Select the status for each free-design page in the Set Member Restriction box just below the Edit Free-Design Page box.
3. Click the View Entry button > Reflect on Screen button at the bottom of the screen.

To set all free-design pages at one time in the list,
1. Go to [Content/Page Control] > [Settings for Member Groups (Edit)].
2. Click select the status for each free-design page.
3. Click the Complete Settings button.

* If you select “Undisplay on Menu” in the edit screen, the page title does not appear in the [Settings for Member Groups (Edit)] page.

Close Additional functions in specifying delivery date and time. Contributor: Ochanoko/Kawakata / Date: 20 August 2009 / Time: 15:04 (JST/UTC+9) / Post #94 URL

・Purchasers can select different delivery dates and times for different recipients.
--------------------------------------------------------------------------------------------------------
To use this functions,

1. Go to [Advanced Settings] > [Delivery Details]
2. Check the box of “Accept different delivery dates and times among different recipients” in the Multiple Recipients.
*If you select this, be sure to check the box of “Accept multiple recipients in one order“.
3. Click the Complete Setting button at the bottom of the screen.

*If you select this, purchasers can specify the delivery date and time in each recipient box, and the specified date and time will be displayed in each recipient box in the order confirmation e-mail, in the final confirmation page in the shipping cart and in the Purchase History in the My Page.


・You can select “Do not allow purchasers to appoint a delivery date and time “ in a certain delivery method.
--------------------------------------------------------------------------------------------------------
If you allowed purchasers to specify the delivery date and time, this was applied to all delivery methods with no exception. Now you can disable this function in some delivery methods you select.

Not to allow purchasers to specify the delivery date and time in a certain delivery methods,

1. Go to [Advanced Settings] > [Delivery Charges] and click “Set Delivery Charge” to open the settings screen.
2. Check the box of “Do not allow purchasers to appoint a delivery date and time “
3. Click the Change button at the bottom of the screen.

*If you select “Accept multiple recipients in one order“, be sure to select also “Accept different delivery dates and times among different recipients“

In accord with this improvement, the specified delivery date and time is moved to each recipient box in the order details page

Close The index for previous data can be undisplayed in the front page of the Shop Manager Contributor: Ochanoko/Kawakata / Date: 16 July 2009 / Time: 14:35 (JST/UTC+9) / Post #93 URL

If you wish to make the year lines of previous data undisplayed in the front page of the Shop Manager,
kindly click [+] at the right of “Previous Data”. To open it, click [-].

Additionally, the numbers of orders received are displayed in the list of “Current Status of Your Shop Site” now.

Close More titles and labels can be changed, and the display status for more titles can be selected in the left column Contributor: Ochanoko/Kawakata / Date: 18 June 2009 / Time: 15:42 (JST/UTC+9) / Post #92 URL

----------------------------------------------------------------------
Change page titles and labels in the following parts.
----------------------------------------------------------------------
Go to [Operation Screen] > [Design Control] > [Page Titles/Labels].
*The page title in the Shop Manager was changed from Page Titles to Page Titles/Labels.
*You can see the display position of each page title and label. Click “*See the display position” just below the each title.
<Front Page>
・Item Search (at the top of the screen)
・Sign-in (in the left column)
・Register now! (In the sign-in box in the left column)
・May Page (in the left column after sign-in)

<Item List Page>
・Item List (page title)
・Sort by
・number of items

<Item Information Page>
Item Information (page title)
Item Information (title for common elements)

<Price Label>
・Our Selling Price
・Regular Price
・Our usual price (members-only page)
・Member Price (members-only page)

<Unit Label>
You can change the unit label for available quantity, now, for example from pcs. to sets.
To change the unit label, go to [Operation Screen] > [Commodity Control] > [Stock Display]. You can change the unit label for each item in the item registration page.


---------------------------------------------------------
Select display status in the following parts
---------------------------------------------------------
Go to [Operation Screen] > [Design Control] > [Page Layout].

<Left Column in Front Page>
・Category List
・Group List
・Shopping Cart
・Sign-in
* You cannot disable the sign facility itself even if you select “Undisplay”.

Close Icon settings were improved Contributor: Ochanoko/Kawakata / Date: 17 June 2009 / Time: 15:35 (JST/UTC+9) / Post #91 URL

We added the following functions today.

A) Icon images can be changed.

1. Go to [Operation Screen] > [Design Control] > [Images and Comments].

2. In the Icon Image box, select a tab for the icon which you wish to change. The tab currently selected shows in white.

3. Select an image
- To select an icon from prepared icons -
Select the number from the list box. To check the prepared images, click the “List of still images”. Settings are saved if you move to another tab.

- To use an image that you made yourself -
Click the ref. button, and select the image you wish to use in your shop. If you select the image that you already registered in the Image Manager, click the Select Picture from Image Manager button and select an image. Settings are saved if you move to another tab.

<Icon Image Size>
The recommended icon image size is 60 x 15 pixels (width x height). The image will be displayed in the original size.

4. Change the descriptions for icons in the Shopping Guide page
If you wish, you can change the descriptions for icons in the Shopping Guide page.
You cannot display different descriptions among No.1, No.2, No.3, No4 and No.5 and can set for “New Items”, “Recommended Items” and “Ranking”.

5. Complete Setting
Click the Complete Setting button at the bottom of the page.

**************************************************************************************************

B) Select the display status of icon images.

You can select the display status of icon images from display and undisplay.

- For the display in the front page -
1, Go to [Operation Screen] > [Design Control] > [Page Layout]

2. Select the display status in the Icon Image Display /Undisplay” column. This setting will be reflected on the icons displayed in the New Item box, the Recommendation box and the Item Ranking box in the front page.
** In the Item Ranking box, only New Items and Recommended Items icons are displayed.

3. Click the Complete Setting button at the bottom of the page.


- For the display in the item list page -
1. Go to [Operation Screen] > [Item List/Item Information Page]

2. In the Set List of Items box, select “display” or “not display”. You can set the different status between “with details” and “photos only”. This setting will be reflected on the icons in item list pages (by category and by group).


- For the display in the item information page -
1. Go to [Operation Screen] > [Item List/Item Information Page]

2. In the Set Item Information Page box, select “display” or “not display”. You can set the status for related items separately. This setting will be reflected on the icons in item information pages including related items.

3. Click the Complete Setting button at the bottom of the page.

**************************************************************************************************

With this improvement, icons can be displayed in the following places additionally.
-----------------------------------------------------------
Front Page/ New Items box, Recommendation box (applied only to “photos only” in the central area and to right area)
Front Page/Ranking box
Item List Page (allied only to “photos only”)
Item Information Page/Related Items
-----------------------------------------------------------
** Ranking icons are not displayed in the Ranking box, as the ranking is displayed originally.

The default setting is “not display” and if you wish to display icons in the above places, please set them following the above steps.

Close continue with Ochanoko-net Contributor: pacenn / Date: 15 June 2009 / Time: 00:22 (JST/UTC+9) / Post #89 URL

I'm using the free trail and I want to activate my online store with Ochanoko-net service before june 20. I chose credit card method and I entered my credit card information. still nothing happen

Re Payment Contributor: Ochanoko/Kawakata / Date: 15 June 2009 / Time: 14:54 (JST/UTC+9) / Post #90 URL

If you already selected the credit-card payment and registered your credit-card information,
you have only to click the "Pay by Credit Card" button in the Expiration Date of Current Contact box,
in [Basic Settings] > [Contract Details].

Be sure not to click the "View Entry" and the "Change" buttons at the bottom of the screen.

Close Discount Code Contributor: Khloe / Date: 26 May 2009 / Time: 22:54 (JST/UTC+9) / Post #87 URL

Hi,

I would like to ask if there's any function to allow us to input a Discount Code function at the checkout cart before the customer make a payment?

Like for example if a buyer input our pre-set discount code of 'DISCNT' before payment to enjoy a special 10% discount rate during our sale period.

Thanks.

Re Using Discount Code Contributor: Ochanoko/Kawakata / Date: 02 June 2009 / Time: 14:49 (JST/UTC+9) / Post #88 URL

Sorry for this belated reply.
Unfortunately, you cannot use a discount code in our system.

However, you can make a discount to each member group using the membership settings,
though member registration is required to gain a discount.

Please follow the steps shown below.

1. Create a member group in [Basic Settings] > [Member Groups].
2. To move customers in the Non-member group, check the box of “Move”
and select the member group which you created in the above.
3. Click the “Complete Setting” button at the bottom of the screen.
4. Go to the Membership Settings screen.
5. Select “Apply” in the Member Registration Settings box.
6. For the member group which you created in the above 1, select “Sell at **% discount”
and enter the discount rate in the box.
7. Click the “Complete Setting” button at the bottom of the screen.

Close CyberSource Credit Card Processing service was added to the payment methods Contributor: Ochanoko/Kawakata / Date: 25 May 2009 / Time: 16:13 (JST/UTC+9) / Post #86 URL

You can use the CyberSource Credit Card Processing service now.
For more information refer to the following page.
http://www.ocnk.biz/spec/index.php?screen=settlement
* US or UK/EU based business only.

For an application, use the Inquiry/Application form in the “Accept Credit Card Payment via Cyber Source (SimpleOrderAPI) box
in [Advanced Settings] > [Payment Methods] > Credit Card “Set Payment Method”.

Close We added the function to set the maximum purchase amount Contributor: Ochanoko/Kawakata / Date: 25 May 2009 / Time: 16:12 (JST/UTC+9) / Post #85 URL

You can set the maximum purchase amount now.
Using this function, if the merchant total amount exceeds the amount you set,
purchasers cannot add an item into the shopping cart.

For this setting, go to [Advanced Settings] > [Maximum Purchase Amount].

Close Items can be narrowed down within the Group. Contributor: Ochanoko/Kawakata / Date: 27 April 2009 / Time: 14:21 (JST/UTC+9) / Post #84 URL

Items can be narrowed down only within the category, but they can also within the group now.

In accordance this improvement, how to refine items is changed and select Category or Group, before selecting an item.

** Relevant Pages **
[Commodity Control] > [Existing Items]
[Commodity Control] > [Item Display Order]
[Commodity Control] > [Prerelease Items]
[Commodity Control] > [Bulk Change of Prices and Quantity]

Close about paypal payment Contributor: Twohand Jewelry / Date: 14 April 2009 / Time: 09:40 (JST/UTC+9) / Post #82 URL

I have question about paypal payment.

1.customer put their imformation
2.show up "orde complete"
3.the link for paypal payment showed up

What happen if customer close the window before click the link for paypal?

I wonder why it said "order complete" even customer does not write any paypal account.

If customer close the window before put paypal account,how can I get money?

Re about PayPal payment Contributor: Ochanoko/Kawakata / Date: 15 April 2009 / Time: 15:21 (JST/UTC+9) / Post #83 URL

PayPal does not give us their information about the payment status.
Therefore, there is no way to know the payment arrangement is completed or not
in the PayPal payment screen.

If PayPal is selected, please be sure to check the status in the PayPal screen.
If the payment is not competed, please use the “Email Payments”.
Please refer to the following page for more information.
https://www.paypal.com/cgi-bin/webscr?cmd=_email-payments-overview-outside

Close Method to bulk change item images Contributor: Lilian / Date: 08 April 2009 / Time: 22:30 (JST/UTC+9) / Post #80 URL

Hi there!

I know you have a bulk registration/change function. Is there a way to bulk change the main image of the products? I have tried to change using the registration/change method but it does not work. It will say "Item to be registered is not found". Changing it one by one is very time consuming. Thank you very much!

Re Bulk Registration of Image Files Contributor: Ochanoko/Kawakata / Date: 09 April 2009 / Time: 13:32 (JST/UTC+9) / Post #81 URL

Please follow the steps shown below.

1. Download the CSV file.

2. Open the CSV file downloaded in 1 above, and overwrite image paths in the “Image” column.
Relative paths entered in the CSV file must be the same as each image file name.
Be sure to use a relative path such as [***.jpg] and not an absolute path.

3. Save the file in CSV style (Comma Separated Values).

4. Compress both the image files and the CSV file created in 3 above into a single zip file.

5. Upload the zip file in 4 above in the “Upload Data in CSV Format” box in [Commodity Control] > [Bulk Registration/Change].

If your zip file cannot be uploaded even after trying the above, please inform us from the inquiry form.
https://www.ocnk.biz/contact/index.php

Close Question on register now form Contributor: Lilian / Date: 06 April 2009 / Time: 19:20 (JST/UTC+9) / Post #78 URL

Hi there!

Would like to know if it's possible to change the questions that people have to fill in when they are registering to be a member of the website as I have received feedback that there are too many questions to fill in.

Re Member Registration Form Contributor: Ochanoko/Kawakata / Date: 08 April 2009 / Time: 14:52 (JST/UTC+9) / Post #79 URL

The required information to enter in a member registration form is as follows.
It is reflected as the purchaser information in the shopping cart and necessary
to ship items purchased.

Name
Zip/Postal Code
Country
Address
E-mail Address
Phone
Password

Unfortunately, they cannot be deleted free in the shop manager.

Additionally, if you activate the Subscription Box in Cart, it must also be selected
if the member wishes to receive e-mail newsletters or not.

Close About Points System Contributor: Chun Fan Su / Date: 02 April 2009 / Time: 14:37 (JST/UTC+9) / Post #76 URL

Hi there, I have set my Points system for a while now, and I set my Points to be given whenever a stuff is purchase, but when they use points for discounts, they are unable to get any points. I have just found out that whenever someone purchase something without using points, the points is not added automatically, even when i set them to automatically approve. Can anyone help me on this issue~? Thank you very much.

Re Point System Contributor: Ochanoko/Kawakata / Date: 06 April 2009 / Time: 16:52 (JST/UTC+9) / Post #77 URL

The points were not issued when you use points, because you select “Do not give”
in the Using Points box (“Do you give points to the purchase using points?”)
in [Advanced Settings] > [Point System]. To issue points for the purchase using points,
please select “Give” there.

Points are given only when the member registration is completed in advance
and the password is entered at the time of purchase. If the purchaser registers
in the shopping cart, points are not given at that time.

Close About PAYPAL Contributor: Chun Fan Su / Date: 26 March 2009 / Time: 22:44 (JST/UTC+9) / Post #73 URL

Hi there, i have found out that i accidentally delete my PAYPAL payment method in my website. Will I be able to get that Back so that i can do some Settings. Also the same to Credit Card where i think it used to have a readily setup so that you can just fill stuff in. Hope to get help soon~Thank you very much~

Re About Payment Methods Contributor: Ochanoko/Kawakata / Date: 27 March 2009 / Time: 14:55 (JST/UTC+9) / Post #74 URL

PayPal and Checkout Amazon, which are originally displayed, are undisplayed now in your operation screen
as THB is selected in the currency settings.

In the payment method setting screen, only payment methods where the currency you selected
can be used are displayed.

In PayPal and Checkout by Amazon, following currencies are accepted.

<PayPal>
Canadian Dollars
Euros
British Pounds
U.S. Dollars
Japanese Yen
Australian Dollars
New Zealand Dollars
Swiss Francs
Hong Kong Dollars
Singapore Dollars
Swedish Kroner
Danish Kroner
Polish Zloty
Norwegian Kroner
Hungarian Forints
Czech Koruny
Israeli Shekels
Mexican Pesos

<Checkout by Amazon>
U.S. Dollars
*Only US residents can use "Checkout by Amazon".

Regarding the Credit Card payment, it is not available now. We are now arranging to implement a payment gateway,
which allows credit card payment, and please wait for a while until we are ready.

To use another payment method, please create it, clicking the “Add Payment Method” button.

Re Thank You Contributor: Chun Fan Su / Date: 28 March 2009 / Time: 00:56 (JST/UTC+9) / Post #75 URL

Thank you very much~I understand now~^^

Close The file size for bulk registration was raised from 2MB to 10MB. Contributor: Ochanoko/Kawakata / Date: 10 March 2009 / Time: 14:43 (JST/UTC+9) / Post #72 URL

The file size for bulk registration was limited to 2MB and now it is up to 10MB.
The operation and the function to upload the CSV file are not changed.
[Commodity Control] > [Bulk Registration/Change]

Close Display condition can be selected in the BBS. Contributor: Ochanoko/Kawakata / Date: 24 February 2009 / Time: 18:22 (JST/UTC+9) / Post #71 URL

Display condition of BBS can be selected in the shopping site now, though all messages were
always displayed in threads in the shopping site.

To change the condition for all threads, click “Display only titles” or “Display threads” under the search box.

For each thread, click “+” or “-“ before each title.

The Ochanoko-Forum and the Ochanoko-Forum for Members were also improved.

New post

*Require

Name
Title
Message*
Image
* Image must be 500kb or less and in .jpg, .png, or .gif format.
Account ID*
* Please type using half-width characters. Yoru shop URL will be shown on the areticle.
Password*
* Please enter the same password you use to log in to your control panel.

- You can edit/delete your own article from the following form. -