Ochanoko FAQ
Ochanoko FAQ
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  • Orders
  • Marketing
  • Inventory
  • Contents
  • Design
  • Operations
  • Basic Settings
  • Mobile
  • Support
  • Referral Program

Orders

  • Q.How do I use the blacklist?
  • Q.How do I view my sales statistics?
  • Q.How do I cancel an order?
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Marketing

  • Q.How do I use Google Analytics?
  • Q.What is a conversion tracking tag?
  • Q.Can customers view back issues of the email newsletter?
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Inventory

  • Q.Can I use Ochanoko to sell digital content?
  • Q.What is the difference between categories and groups?
  • Q.Why was a customer able to purchase a sold out item?
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Contents

  • Q.Can I upload audio files?
  • Q.When using a welcome page, what is the URL of the main shop page?
  • Q.How do I change the background of the welcome page?
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Design

  • Q.How do I add links and submenus to the menu bar? (Responsive)
  • Q.How do I add links and submenus to the menu bar? (Mobile HTML5)
  • Q.How do I change the background of the welcome page?
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Operations

  • Q.How do I use delivery zones?
  • Q.How do I use the calendar?
  • Q.How do I upload files to Ochanoko?
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Basic Settings

  • Q.Can I add a new currency to my shop?
  • Q.How do I create an email account?
  • Q.How do I set up an email account with the Windows 10 Mail app?
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Support

  • Q.Does Ochanoko offer telephone support?
  • Q.What are hit counts and page views?
  • Q.Can I view or reset customer passwords?
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Referral Program

  • Q.What is the Ochanoko Referral Program?
  • Q.Do referral credits expire?
  • Q.Can I display a Referral Program banner on my Ochanoko store?
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  • Orders
  • Marketing
  • Inventory
  • Contents
  • Design
  • Operations
  • Basic Settings
  • Mobile
  • Support
  • Referral Program
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