Q.How do I display package tracking numbers on a customer's My Page?
To display package tracking numbers on a customer's My Page, you first need to enable this setting. Navigate in your Shop Manager to Operations → My Page. In the Tracking number field, select Display and click
(Save). You can also optionally enter a message with more information about the tracking number provided in the Customizable box.
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Next, input the customer's tracking number. Navigate to Orders → Order list and click the
(View details) button for the order you want to add a tracking number to.
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In the Sender/Recipient section, click
(Edit).
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On the next page, input the tracking number in the Tracking # field. Click
(Confirm) at the bottom of the page, and then on the next page click
(Save).
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The tracking number can now be accessed from the Order History link on the customer's My Page.
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Click on the relevant order.
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The tracking number will be displayed as below:
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